THE GOOD STUFF
You get FREE US GROUND SHIPPING
on orders over $75. There's also an expedited option for a fee if you choose. Aside from free shipping you also get:
EASY RETURNS - You can easily return your non customized ring for a full refund (Except shipping and engraving fee - if any) within 30 days if you are not satisfied, or simply change your mind. Please email email@example.com for assistance.
Defective Item? - If by chance your item is defective, you can ship it back to us for free repair. This is covered by our warranty. Warranty only covers manufacturing defects, not signs of normal wear.
THE IMPORTANT DETAILS
For the moment we ship to the US and Canada. Other countries may be added in the future.
US Orders - We offer free ground shipping with an expedited option for $25. If you pay for expedited shipping, that will only affect time in transit. The ring will still take the time needed to be produced. But we usually try to put ring orders that include expedited shipping on top of the list.
International Orders - Shipping to outside of US can take a little longer. Most international customers are expected to pay customs fees or tarrifs to claim and receive your package. This is beyond our control and is simply a common international shipping procedure.
This ring is made to order so they will take time to produce. The estimated shipping time of each ring is shown on the first line of the product description.
You may return this ring within 30 days for a full refund minus the engraving fee, if you ordered engraving. Customer is responsible for return shipping costs back to us, unless reason for return is a result of our error (you received an incorrect or defective item, etc.). In that case we will pay for return shipping.
We will apply the refund as soon as the item is processed by our returns team. When you will see the refund back in your account depends on your bank.
If you wish to return, please contact firstname.lastname@example.org within 30 days of purchase for return form and instructions. Do not attempt to send it back to the address on the label as our returns department is separate.
SIZE EXCHANGES (except Duck Bands)
You may exchange this ring for sa different size within 30 days of delivery. Customer is responsible for return shipping costs back to us. Contact us for instruction.
For size exchages after 30 days contact us
. Depending on ring style, customization or metal type, it may have a small fee (about $29) or no more than 30% of purchase price. Shipping of new ring and re-engraving is included in that fee.
A second size exchange within the 30 days WILL incur the 30% exchange fee. Please don't guess.
If you need to return or exchange an item, go to Returns
OR you can simply email us at email@example.com
with a detailed explanation including order number OR name, and we will respond right away.