Returns and Exchanges for Engraved Rings
Returns and Exchanges for Engraved Rings
A quick note about engraving:
Many jewelry brands treat engraved rings as final sale. While engraving does require special handling, we do our best to work with you when possible so you can feel confident placing your order.
Important details to know before ordering:
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Engraved rings are customized specifically for you and cannot be resold in their original engraved condition.
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Engraved rings are not part of our standard return policy. Return requests are reviewed on a case-by-case basis, depending on the ring material and the engraving itself (for example, whether the engraving can be removed or is general enough to be resold). If a return is approved, the original engraving fee is non-refundable.
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Exchanges may be available, but any replacement ring will require new engraving, and the customer is responsible for the engraving fee on the replacement item.
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Engraving cannot be transferred from one ring to another.
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We recommend confirming ring size and engraving details before placing your order.
If you have questions about sizing or engraving, please contact us before ordering — we’re always happy to help.