Request a Return or Exchange

We stand behind every ring we make — and we understand that sometimes a size or detail needs adjusting. The return or exchange process may vary slightly depending on the style.

To make sure we handle your request quickly and accurately, please fill out the form below. Our team will personally review it and reply within 1 business day with the next steps.

A Few Quick Notes Before You Start
  • You’re within the 30-day return window.
  • If your order is older or your situation is unique, please still fill out the form — depending on circumstances, we may be able to help for a small fee (though not guaranteed).
  • After submitting, please watch for an email from us with detailed instructions within 1 business day. (Check your spam folder just in case.)
  • Groove Silicone Rings: Unopened boxes can be returned for a refund. Exchanges are welcome within 30 days if the box isn’t ripped, crushed, or damaged and is in resalable condition.
  • You’ll receive return instructions specific to your order — please wait for confirmation before sending anything back.

*If you are requesting a size exchange, you can also upload a picture or video of how it fits, in case it helps us better determine correct size.