Home decor items, if opened cannot be returned or exchanged.
We will accept a return for change of mind on any unopened product within 30 days.
The product on this page (except home decor), will ship within 1-2 business days. Home decor items, like bed sheets or curtains, may take up to 7 days to ship. Unless expedited shipping is purchased at checkout, delivery will be around 3-5 business days from date of shipping.
RETURNS POLICY
If your product has been customized, used or visibly worn can not be returned, but if there is an error on our part, or item is visibly damaged upon arrival, we'll make it right. Just contact us asap.
For accessories (necklaces, dog tags, money clips etc,) we accept returns within 30 days as long as it is still new and unworn
WARRANTY
Because it is expected this product will go through wear and tear, there is no warranty besides in the event it is damaged upon receipt, which we expect to be contacted right away. But in particular cases, it may still depend on specific circumstances, in which case you can contact us and we will address it on a case by case basis.
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I ordered this for my fiancé. He wanted something that ties into his (second) favorite thing and this duck ring was a home run! We both love it. The anticipation of arrival drove us crazy but it was right on schedule with the lead time listed on the item page… we just couldn’t wait to see the masterpiece.
Absolutely exceeded our expectations!!!!
Customer service was outstanding and they had great communication throughout the entire process! Got ring in the time they stated and it fits and looks amazing!! Highly recommend!!!
This was the only shop that offered this custom ring which had been discontinued. Was elated to find it for sentimental reasons. Site was easy to use, communication was great!
My husband has been wearing it for 4 days and absolutely loves it.
